Retail & Hospitality Committee

The Committee represents and promotes the collective interests of the retail and hospitality industry in Hong Kong, including luxury brands, food & beverage and consumer goods. 

The Committee shares relevant best practice and provides support and advice within the Committee. To be at the forefront of change, addressing topics that concern industry professionals including inviting influential speakers to meetings and selecting relevant reports/finding to discuss.

The Committee aims to educate & innovate by contributing to the Chamber’s programme of events by actively suggesting speakers and topics on key issues and trends that arise in the retail and hospitality industry. The Committee also acts as a great business and social forum for members to network and meet other industry leaders. 

Join the Committee

Elisa HarcaVice ChairRed Ant AsiaRead moreRead lessElisa Harca is the co-founder & Asia CEO of Red Ant Asia, which she established in Hong Kong and Shanghai 7 years ago. Red Ant works with desirable retail brands to connect them via digital marketing to the modern Chinese consumer. Clients include: Charlotte Tilbury, Lane Crawford, Mango, LUSH, Byredo, Balmain, Giuseppe Zanotti, Botkier etc. Elisa is the Vice Chair of the British Chamber Retail Committee and a regular contributor to key industry publications. Entrepreneurial at heart, Elisa set-up a fashion events company whilst living in New York called Styleaholics, uniting independent fashion designers with international female DJs.
Marketing, Communications & Corporate Relations ManagerEmily WeirRead moreRead lessEmily is responsible for the overall marketing strategy and external communications of the British Chamber. This requires communicating effectively through the Chamber’s digital platforms and various publications that the Chamber compiles. Emily is also responsible for establishing and maintaining strong relationships with Sterling members and looks after the Luxury & Retail, Innovation & Technology, Creative Industries and Marketing Committees. Emily has over eight year’s international experience in marketing and communications for globally recognised brands and agencies.
Carmen ChiuMemberFortnum & MasonRead moreRead lessMiss Carmen Chiu joined Fortnum & Mason in August 2019 as the Regional Managing Director for the Asia Pacific region. Her responsibility is to open the first international flagship store in Hong Kong outside London and to develop new business opportunities in key markets across the region. Prior to joining Fortnum & Mason, Carmen was working with GODIVA Chocolatier for six and a half years. Her latest position was Global Communications Director based in New York and was part of the Global Executive Committee. Carmen was previously the Marketing and Merchandising Director for China and Pacific Rim and worked in Shanghai. During her tenure at GODIVA, Carmen led the marketing and merchandising team to develop brand building, strategies to cover a wide array of markets (including China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, Indonesia, Vietnam, Mongolia and Australia), through sound marketing plan, PR communications, visual merchandising, product innovations to meet the markets’ needs. She played a significant role in building the China expansion plan and opened a 100 company-owned stores in 3 years.  Carmen has almost 20 years of experience in brand management in the food industry across FMCG, HORECA and Retail channels, including 6 years based in China. She joined GODIVA Chocolatier from Nestle China, where she held the position of Business Development Director, responsible for the expansion of the Swiss ice cream, Movenpick, business in Greater China. Previously, Carmen spent seven years with Ferrero as Senior Brand Manager for Asia Pacific, a true lover in working for lifestyle brands regionally and globally.   A native of Hong Kong, growing up in the UK, has dedicated her career across the world. Carmen also has strong passion to support young girls to achieve their dreams. Carmen received her joint Bachelor degree in Retail Management and Mathematics from Oxford Brookes University, UK.
Chris CartmellMemberTiang & Partners Read moreRead lessChris is a Corporate Compliance and Investigations Counsel at Tiang & Partners (associated with PwC Legal International Pte Ltd). Chris moved to Hong Kong in January 2019 and was previously at PwC Legal UK for over 7 years. Chris supports clients manage compliance risks and investigate wrongdoing, including advising Luxury & Retail clients on key risk areas such as bribery and corruption, fraud, money laundering and modern slavery and ensuring compliance with local Asian and international laws and regulations.
David PattisonMemberEdringtonRead moreRead lessBio Pending
Eira JarvisMemberPret A MangerRead moreRead lessBio Pending
Guillermo GinestaMemberBrincRead moreRead lessGuillermo is the Managing Director in Hong Kong for Brinc, a global venture capital and accelerator firm that empowers entrepreneurs to help solve some of the world's biggest challenges. Through his role, Guillermo splits his time between sourcing high-potential startups and supporting them in their growth and expansion into Asia, as well as closely working with large corporate partners in tackling innovation challenges. With previous experience working in Corporate Innovation and Strategy for 10+ years, Guillermo has helped a number of corporates create long-lasting innovation frameworks that enable them to work closely with startups. He has covered Mobility, Smart Cities, the Future of Retail, Logistics and Supply Chain, Food Technology and a number of other verticals.
Ashley PowellMemberMoet Hennessy Diageo Hong Kong LtdRead moreRead lessAshley Powell is Managing Director of Moët Hennessy Diageo in Hong Kong & Macau, having been with Moët Hennessy since 2007, where he has held several leadership roles as General Manager of New Zealand, Director of Marketing & Business Development of Moët Hennessy Australia & New Zealand and Managing Director of Moët Hennessy Champagne and Wines Korea since 2019. Born in Melbourne, Ashley holds MBA from Macquarie University of Australia in 2018.
Jack HarrisonMemberBig Cat GroupRead moreRead lessBio Pending
Murray LangMemberNyetimberRead moreRead lessOver the past 30 years, Nyetimber’s numerous accolades and awards have positioned the brand as an internationally renowned sparkling wine producer, surpassing all expectations of what can be achieved in English winemaking, and they now have their sights firmly set on Asian expansion. Spearheading this expansion, Murray Lang is the Export Manager for Nyetimber in the Asia Pacific region, and lives in Hong Kong with his wife and son. Murray has developed a great love for Asia, having grown up in Japan and lived in the region for over 17 years. A fluent Mandarin speaker, Murray began his career in the food and beverage industry almost a decade ago in roles in Beijing and Shanghai, with a focus on championing fine English wines and spirits in Asia. Having completed his WSET qualifications with distinction, Murray is passionate about food, wine and spirits, and has built exceptional regional market knowledge of the beverage industry and connections with some of the most prolific chefs and sommeliers, which has been invaluable for Nyetimber’s targeted expansion in the region. Murray joined Nyetimber in 2018, following the hottest British summer on record, which resulted in Nyetimber producing over 1 million bottles for the first time. Since joining the team, Murray has acted as an ambassador for the brand in the region, managing the strategic positioning of Nyetimber by engaging with Singapore, Hong Kong and Japan’s most illustrious restaurants and wine influencers, who have a growing appetite for English Sparkling Wine. As a result, Nyetimber is now listed in a slew of prestigious restaurants, bars in the region, as well as being available in selected retail outlets. As Nyetimber continues its growth, Murray will oversee several highly anticipated product launches in the region in order to maximise exposure amongst the right partners, platforms and audiences. When he is not focused on the exceptional expansion of Nyetimber across the region, Murray is a keen golfer and occasional artist.
Robert LockyerMemberDelta GlobalRead moreRead lessAt the heart of Delta Global’s worldwide enterprise is its enthusiastic and experiential founder and CEO Robert Lockyer. Working with some of the world’s most iconic brands, Robert has a wealth of expertise and commitment to customer experience. Robert recognises that the power of packaging and the theatrical edge to “unboxing” a product is an intrinsic part of marketing and branding when it comes to customer retention. The entrepreneur has almost three decades of experience in the packaging industry and seeks to break the mould of large corporations by thinking flexibly and actively developing exciting, brand-enhancing concepts. Robert is an expert in establishing a global business, leading innovation and building long-lasting relationships with high-profile brands and continues to steer the creative and connected thinking behind the growing enterprise.
Arthur YuMemberBritish Consulate-GeneralRead moreRead lessAt UK Department for International Trade Hong Kong, Arthur lead up the consumer and retail sectors. He is committed to work with UK brands, local buyers and retailers, policy makers to advance UK-HK/Macao trade relations
Tiffany ConleyMemberBaker McKenzieRead moreRead lessAs an Associate with Baker McKenzie’s Intellectual Property Practice, Tiffany manages the intellectual property portfolios of a number of well-known Fashion, Luxury and Beauty brands. She has published several articles, given presentations and advised a broad range of clients including those in the Luxury, Fashion and Beauty industry on trade mark protection and enforcement strategies throughout Africa and the Asia Pacific.
Will LyonMemberBig Cat Group LimitedRead moreRead lessWilliam Lyon is Chief Executive Officer of the Big Cat Group Limited, a company that owns the exclusive rights to develop Jamie’s Italian restaurants across Greater China. William approached the Jamie Oliver UK restaurant group with a proposal to open Jamie’s Italian restaurants across Hong Kong and China – after successfully negotiating the franchise rights William then secured investment and assembled a management team, including Non-Executive Chairman Lord Evan Mervyn Davies (former CEO and Chairman of Standard Chartered Bank). The first Jamie’s Italian restaurant opened in July this year in Causeway Bay and the group has plans for further expansion. Before the incorporation of the Big Cat Group Limited in April 2013, William worked for Jardine Matheson & Co. Limited for more than 11 years. He held a number of operational and business development roles across their Dairy Farm, Jardine Restaurant and Aviation groups. William has lived in Asia for 15 years. He speaks fluent Mandarin and holds a B.A. (Hons) degree in Chinese Studies from the University of Leeds.
Lynne MulhollandMemberThe Hongkong and Shanghai HotelsRead moreRead lessBio Pending
Chaz KittrellMemberEversheds SutherlandRead moreRead lessBased in Hong Kong for over a decade, Chaz undertakes strategic cross-border mergers and acquisitions, private equity and venture capital transactions, reorganisations and joint ventures for multinational corporate, institutional and private equity clients in the Asia Pacific region. Sectors of particular experience and interest include consumer, logistics and technology. From a secondment to a multinational consumer-focussed internet company, Chaz understands his clients need results which satisfy their internal and external stakeholders and align with their own priorities and risk tolerance.
Oliver CorrinMemberCada DesignRead moreRead lessGlobal interior and branding experts based in Hong Kong and London, specialising in F&B (fine dining, café, QSR, Food-hall, supermarkets) and hospitality, established over 25 years ago. Clients include Fortnum & Mason, The Waney Group, Lotte, Shinsegae, Aldi, Westfield carrying out one off concepts to large scale roll-out programmes with a focus on ROI. CADA are currently the lead designer for a 160,000sqft food-hall/department store in the new Grand Lisboa Palace Cotai in Macau and a 120,000sqft food-hall in Seoul.
Helen SmithMemberBrunswick GroupRead moreRead lessAn experienced and highly effective communicator, Helen crafts impactful communications strategies with exacting skill and precision. Over a decade with Brunswick in London, New York and Hong Kong, Helen has grown rich and varied global networks and developed international best practices. Currently based in Hong Kong, Helen is passionate about working with high-growth enterprises in Asia and multinational corporations to empower leaders and teams to embrace innovation and activate their visions. As a key member of Brunswick’s consumer industries global sector team, Helen has several years of experience working with some of the most well-known consumer brands in the world and she has observed and responded to much of the change and disruption in the industry up-close. She maintains an avid interest in the continued acceleration and change of consumer and digital behaviors in Asia, and she uses her expert knowledge to position her clients to capitalise on transformation and evolution both in the region and globally. Hailing from an accomplished legal and academic background, Helen applies her rigorous approach to cutting-edge transactions, critical issues and corporate positioning. Well-versed in scenario planning, strategizing and crisis preparedness and management, Helen has advised on a wide range of cyber-security issues, M&As and IPOs. Helen aligns expertise with execution and enthusiasm, going above and beyond at every stage of a client mandate. Helen has a Master of Arts in English Literature and Language from the University of Oxford. She remains on the roll of solicitors in England and Wales.
Chloe LawMemberBritish Consulate-GeneralRead moreRead lessBio Pending
Anson BaileyMemberKPMGRead moreRead lessBio Pending
Heidi Yu SpurrellMemberFood Made Good HKRead moreRead lessAs CEO of Food Made Good HK, and with a diverse background in marketing, analysis, food retail, and foodservice, Heidi looks forward to supporting the F&B sector on their sustainability journey and accelerating the pace of change in HK. Food Made Good is the world’s largest sustainability programme for foodservice with a Membership Programme and Consultancy Services. Heidi has previously lived and worked in London, Hong Kong, Tokyo, Rome, Amsterdam and Boston, in a wide variety of international organizations including British Council, and Forum for the Future, and has a Masters in Food Policy from City University London and a Post Graduate Diploma in Research Methods from University College London (UCL). Under Heidi’s leadership Food Made Good HK are proud semi-finalists of the Rockefeller Foundation Food Systems Vision Award for a sustainable food system.
Francesco MontonatiMemberHawksfordRead moreRead lessFrancesco started his career at the Italian Chamber of Commerce in HK & Macau after graduating in International Law. He joined Hawksford in 2013 and has been working in both the Hong Kong and the Shanghai offices during the past years. During his years of practice, Francesco has extensively supported foreign companies' establishment and business operations across Hong Kong and China, providing comprehensive advisory with outsourced administration services.